Shipping/ Return/ Refund Policy

Shipping

We prepare and process orders within 3 business days of purchase. We ship all orders from Louisville, KY.

Returns

Immediately after the financial transaction has taken place, your order is entered into the shipping process. Due to the automated nature of this process, orders cannot be canceled once they are placed. This includes duplicate orders. If you have any questions, please contact our client care team by calling 866-420-9260.

Refunds

To request a refund for a damaged or defective item, please contact our client care team by calling 866-420-9260.